HERE TO HELP
Keep the music playing.
A quick fix, a question, or an idea for Pocket Vinyl. Start here.
Contact supportQuick answers
No sound?
Pocket Vinyl plays through Apple Music. Sign in with an active subscription or use purchased music in your library. Demo records are silent and labelled “demo · no sound”.
Where is my collection?
Allow Media & Apple Music access in iOS Settings → Pocket Vinyl, then open the app again.
Why did the record stop?
Manual flip mode waits at the end of a side. Tap Flip or choose Automatic under Settings → Flipping.
How do I replay the tour?
Open Settings → Welcome & Quick Tour.
Using Apple TV?
Play/Pause on the Siri Remote works on every screen. Flip and Shuffle are below the Play/Pause, Previous and Next controls.
Include your device, system version and what happened when you contact us.
A NOTE TO THE MAKER